PRIVACY POLICY
NextSkillWave ("we," "our," or "us") operates the website nextskillwave.com and provides educational services focused on learning and communication courses. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We are committed to protecting your privacy and ensuring transparency in our data practices. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
PERSONAL INFORMATION
We collect information that you provide directly to us when you register for courses, create an account, or communicate with us.
- ▸ Name and contact information including email address
- ▸ Account credentials and authentication data
- ▸ Course enrollment and progress information
- ▸ Payment and billing information when applicable
- ▸ Communications and correspondence with us
AUTOMATIC DATA
We automatically collect certain information when you access our website through cookies, log files, and similar technologies.
- ▸ Device information and browser type
- ▸ IP address and general location data
- ▸ Pages visited and time spent on site
- ▸ Referring website and search terms
- ▸ Usage patterns and interaction data
HOW WE USE YOUR INFORMATION
PRIMARY PURPOSES
- 01. Provide and maintain our educational services
- 02. Process course registrations and manage accounts
- 03. Send course materials and educational content
- 04. Respond to inquiries and provide customer support
IMPROVEMENT & ANALYSIS
- 05. Analyze usage patterns and improve our services
- 06. Develop new courses and educational features
- 07. Send relevant updates and communications
- 08. Ensure security and prevent fraudulent activity
INFORMATION SHARING AND DISCLOSURE
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
SERVICE PROVIDERS
We may share information with trusted service providers who assist in operating our website, conducting business, or servicing users, provided they agree to keep information confidential.
LEGAL REQUIREMENTS
We may disclose information when required by law, to enforce our policies, or to protect our rights, property, or safety, or that of others.
BUSINESS TRANSFERS
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
ACCESS & CONTROL
You have the right to access, update, or delete your personal information at any time through your account settings or by contacting us directly.
OPT-OUT OPTIONS
You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those messages or adjusting your preferences.
DATA PORTABILITY
You can request a copy of your personal data in a structured, commonly used, and machine-readable format for transfer to another service.
DATA SECURITY
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
- ▸ Encrypted data transmission
- ▸ Secure server infrastructure
- ▸ Regular security audits
- ▸ Access controls and monitoring
DATA RETENTION
We retain your information for as long as necessary to provide our services and comply with legal obligations.
- ▸ Active accounts maintained as needed
- ▸ Deleted upon request when possible
- ▸ Backup copies securely removed
- ▸ Legal requirements respected
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings.
ESSENTIAL COOKIES
Required for basic site functionality, authentication, and security. These cannot be disabled.
ANALYTICS COOKIES
Help us understand how visitors interact with our website to improve user experience.
CHILDREN'S PRIVACY
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at [email protected] so we can promptly remove it.
INTERNATIONAL DATA TRANSFERS
Our services are operated from Canada. If you access our website from outside Canada, your information may be transferred to, stored, and processed in Canada or other countries where our service providers operate.
By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised effective date.
Your continued use of our services after changes are posted constitutes acceptance of the updated policy. We encourage you to review this policy regularly to stay informed about how we protect your information.
CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through any of the following methods:
This privacy policy is effective as of October 07, 2025 and applies to all users of NextSkillWave services.